Privacy Policy

Last updated: January 14, 2025

MiiFlow, Inc. (“MiiFlow”, “we”, “us”, or “our”) provides this Privacy Policy to inform you of our policies and procedures regarding the collection, use, and disclosure of information in connection with our website, www.miiflow.ai (the “Site”), and our products, services, applications, and other functionality offered on or through the online services (collectively, the “Services”). This Privacy Policy also applies to individuals who interact with us in various ways, including sales, marketing, or events. Please read this Policy carefully to understand how we may collect, use, and disclose your information, and what choices you may have with respect to your information.

When we use the term “Personal Information” in this Privacy Policy, we mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to an individual. It does not include aggregated or de-identified information that is maintained in a form that is not reasonably capable of being associated with or linked to an individual.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, participate in activities on the Services, or otherwise contact us. This may include:

• Contact Information: Such as your name, email address, and phone number.
• Account Information: Including usernames and passwords.
• Payment Information: Necessary to process your payment for use of the Services, handled and stored by Stripe.
• User Content: Data you provide in the input to our Services, including prompts and other content you upload.
• Social Media Login Data: If you register using your social media account, we may collect certain profile information.

As with most digital platforms, we and our third-party providers may use cookies and similar technologies to automatically collect information about your devices and usage of our Services. This may include:

• Log and Usage Data: Such as your IP address, browser type, operating system, referring URLs, and information about your activity on the Services.
• Cookies and Similar Technologies: To gather information when you interact with our Services.

We may obtain information about you from other users, business partners, third-party service providers, social media platforms, and publicly accessible databases. This helps us keep our records up-to-date, identify potential customers, tailor advertising to your preferences, and suggest services you might find appealing.

We may collect Personal Information from you as a result of your email, telephone, or other communications with us. This may include:

• Call Recordings: We may record calls for quality assurance and training purposes.
• Emails and Posts: Information you provide in emails or posts, including our responses.
• Inquiry Details: The date and time of your inquiry and any other information you choose to submit to us.

• To Provide and Improve Our Services: Facilitate account creation, deliver services, and manage user accounts.
• To Communicate with You: Send administrative information, respond to inquiries, and offer support.
• For Marketing and Advertising: Send marketing communications, tailor content and offers, and conduct promotional campaigns.
• To Enhance Security: Monitor and prevent fraud, and maintain the safety of our Services.
• To Comply with Legal Obligations: Respond to legal requests and exercise our legal rights.

We may share your Personal Information in the following ways:

• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition.
• Suppliers and Service Providers: To support our business operations and fulfill specific services and functions.
• Legal Obligations: To comply with applicable law, regulation, or legal process.

• Opting Out of Marketing Communications: You can unsubscribe from our marketing communications at any time by following the unsubscribe instructions in the emails or by contacting us.
• Managing Cookies: Most web browsers allow you to control cookies through their settings. You can choose to remove cookies or reject cookies.

We implement reasonable security measures to protect your Personal Information. However, no method of transmission over the internet or method of electronic storage is 100% secure.

Our Services are not directed to individuals under the age of 18. We do not knowingly collect Personal Information from children under 18.

Under California law, California residents who have an established business relationship with MiiFlow may choose to opt out of MiiFlow's disclosure of personal information about them to third parties for direct marketing purposes. If you choose to opt out at any time after granting approval, please email us at support@miiflow.ai.

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. If you are a California resident, you have the right to request the following information from MiiFlow by emailing support@miiflow.ai. We will provide this information to you upon verification of your request:

• The categories of personal information we collect about you;
• The categories of sources from which your personal information is collected;
• The business or commercial purpose for collecting your personal information;
• The categories of third parties with whom we share your personal information; and
• The specific pieces of personal information we have collected about you.

Additionally, you may find all of the above information, except for the specific pieces of information, elsewhere in this Privacy Policy.

As outlined in this Privacy Policy, we do share personal information with third parties for the business purposes described herein.

California residents also have the right to request the deletion of their personal information, subject to certain exceptions, and to opt out of the sale of their personal information. To exercise these rights, or if you have questions or concerns about our privacy practices, please contact us at support@miiflow.ai.

We may modify this Privacy Policy from time to time. The “Last Updated” date at the top of this page indicates when this Privacy Policy was last revised. If we make material changes, we will notify you by email or through a notice on our Site.

If you have questions or concerns about this Privacy Policy, please contact us at support@miiflow.ai or mail to 39116 Fremont Hub #1154, Fremont, CA 94538, United States.